Refund policy

Return & Refund Policy

Eligible items may be returned within 30 days from the date of delivery. Items must be unused, unopened when required for personal care safety, and returned in their original packaging with all labels and accessories included.

Items That Cannot Be Returned

Final sale items, gift cards, opened personal care items, perishable goods, and customized products are not eligible for return unless required by law or the item arrives damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

Refunds and Exchanges

Once a return is received and inspected, approved refunds are issued to the original payment method within 5-10 business days. Exchanges are supported for eligible items, subject to product availability.

Business Contact

Email: service@vayaus.shop

Phone: 9546762969

Address: 150 se 3rd ave, fort lauderdale, Florida 33018, United States